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So far there have been many tourists being cheated so
that this is very good information for travelers to avoid
the troubles when you are traveling in Hanoi or in Vietnam.
This information is written by my experiences and some
travelers who had been cheated. You should take a look and
print it out to bring with you while traveling in Vietnam!
Problem 1
There is not enough information
available to first time travelers to Ha Noi either on
Vietnam Airlines or at Noibai airport. Thus, travelers are
not aware of their options for getting to Hanoi from the
airport, what such a trip should cost, and who are reliable
drivers.
*
Solution 1
Brochures with this information in
many languages can be printed and put in seat pockets of all
Vietnam Airlines planes; these brochures should also be made
readily available at the airport.
Problem 2
Frequently visitors have trouble
finding legitimate transportation from Noibai International
Airport to their hotel in Ha Noi. Sometimes they are driven
by minibus drivers who promise to take them to a specific
address in Ha Noi. However, instead of being delivered to
the requested hotel they are delivered to a different hotel
where the bus driver has friends. They are frequently then
overcharged at this hotel.
*
Solution 2
Travelers to Vietnam should be
warned in advance or at the airport not to depend on either
the airport driver or hotel staff that he recommends. In
addition it should be a requirement that the street signs be
pointed out to the traveler by the bus driver so that the
traveler knows whether s/he is being delivered to the
correct hotel.
Problem 3
Another problem arising for
travelers from Noibai is that the price quoted for
transportation from the airport normally includes the road
tax. However, upon arrival, travelers are charged for the
road tax again.
*
Solution 3
Travelers should be made aware by information available at
the airport of standard prices for transportation and the
fact that these prices already include the road tax.
Problem 4
Travelers are frequently led to foreign currency
exchange venues by airport bus drivers. At these exchanges
they are given a poor exchange rate, e.g., 10,000 VD for $1
USD rather than the standard 15,700 VD. In addition the
driver receives a commission from the foreign exchange
seller.
*
Solution 4
Travelers should be encouraged to exchange money at
the airport or at foreign exchange sellers recommended by
legitimate hotel owners.
Problem 5
The first person a visitor meets is frequently the boy
selling postcards. These sellers frequently cheat the
visitor either by overcharging for the cards or by asking
for VD 5,000 but extracting VD 50,000 from the confused
traveler.
*
Solution 5
Travelers should be encouraged to purchase cards, maps and
other such items from bookshops rather than street vendors.
Problem 6
Even enterprising visitors who find a hotel on their own
frequently find that a person claiming a commission has
followed them to the hotel.
*
Solution 6
The receptionist should ask travelers whether such a person
helped them to obtain lodgings or not.
Problem 7
Travelers are frequently sold tickets by travel agencies for
tours of local sites. They are frequently promised small
group tours and good train seats. After paying, they find
that either the tour does not exist at all or that there are
very many people on the tour, that the quality is very bad
and that they have paid for good train seats but received
inferior ones.
*
Solution 7
Once they are in a legitimate hotel, travelers should be
able to rely on hotel staff to advise them on tour agencies
that are reliable and honest. In addition, it may be better
to charge for the tour after it has been taken in order to
guarantee that the visitor is satisfied with its value.
Problem 8
Tourists are prey to pickpockets when they travel
to the market.
*
Solution 8
Tourists should be advised to leave their valuables
and extra money in the hotel safe.
Please
have look at
problem 1, 2
above about the taxi and mini bus drivers and the following
are some of their new tricks.
Problem 1
At the lobby in the airport you will meet some young men who
have many business cards of hotels in Hanoi. If they know
the hotel you are going to they will show you the card of
that hotel and lie you the he is its staff.
*
Solution 1
Brochures with this information in many languages
can be printed and put in seat pockets of all Vietnam
Airlines planes; these brochures should also be made readily
available at the airport.
Problem 2
There is not enough information
available to first time travelers to Ha Noi either on
Vietnam Airlines or at Noibai airport. Thus, travelers are
not aware of their options for getting to Hanoi from the
airport, what such a trip should cost, and who are reliable
drivers.
*
Solution 2
Brochures with this information in many languages
can be printed and put in seat pockets of all Vietnam
Airlines planes; these brochures should also be made readily
available at the airport.
For more information Please
contact us !
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